TWIGA FOODS VENDORS & AGENT USER PRIVACY NOTICE
1. IMPORTANT INFORMATION AND WHO WE ARE
For the Purposes of the Data Protection Act, No. 24 of 2019, Twiga Foods Limited, a limited liability company incorporated in Kenya with Company number CPR/2013/124558 of PO Box 38714 -00100, Nairobi, Kenya is the data controller and responsible for your data.
2. CONTACT DETAILS
Our full Details are:
Twiga Foods Limited
P.O Box 38714-00100
+254 (0) 709 258000
3. PERSONAL DATA WE PROCESS
We will obtain personal information about you such as your name, email, address, identity data, financial data, profile data, transaction data whenever you complete forms on the Twiga website (www.twiga.ke) and Twiga mobile applications (including iOS, Android and Web applications (Apps)) together, the Services.
4. HOW WE USE YOUR PERSONAL DATA
We will use your personal data in the following circumstances:
i. where we need to perform the contract, we are about to enter into or have entered into with you;
ii. to handle your orders, payments, collect your farm produce and provide you with the right services.
iii. to communicate with you about Twiga’s services.
iv. to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the Services.
v. where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
vi. where we need to comply with a legal obligation.
We adhere to the principles relating to processing of personal data as set out in the Data Protection Act.
5. DISCLOSURE OF PERSONAL DATA
We may disclose your personal data to:
i. other companies within our group;
ii. a third party who acquires or substantially acquires all of its assets, in which case the personal data shall be one of the acquired assets;
iii. our agents and service providers;
iv. law enforcement and regulatory agencies in connection with any investigation to help prevent unlawful activity or as otherwise required by applicable law;
v. our business partners in accordance with the ‘Marketing or Opting out “ clause 6.
6. MARKETING AND OPTING OUT
If you have given permission, we may contact you by email, telephone, SMS, about our services, promotions or offers that may be of interest to you. If you prefer not to receive any direct marketing communications from us, you can opt out at any time,